Book a call

Nutraceutical marketing services

Turn first orders into repeat customers

Retention marketing for supplement brands uses lifecycle email, SMS, subscriptions and loyalty programmes to increase repeat purchases and customer lifetime value.

Book a strategy call Get a free growth audit

What’s included

Turn first orders into repeat customers.

Supplements are repeat purchases, so most profit comes from customers who reorder. We use lifecycle email, SMS, subscriptions and loyalty programmes to increase repeat purchases and customer lifetime value.

  • Lifecycle flows

    Every customer gets the same blast. Flows that follow what each customer does.

  • Campaign calendars

    Last-minute sends, no plan. A calendar planned ahead.

  • Subscription retention

    Subscribers cancel quietly. Retention flows keep them subscribed.

  • Loyalty + referrals

    Your best customers go unrewarded. Loyalty and referrals that bring them back.

Why DooDigital

Two agencies, or one team?

One team for marketing, e-commerce technology and AI - so the people who plan your campaigns also build your store, tracking and automations. Every client gets live reporting in Reportdesk.ai.

How we work

Two agencies

  • 2 briefs
  • 2 invoices
  • 2 sets of numbers
  • Weeks per change

One Doo team

  • 1 plan
  • 1 team
  • 1 live dashboard
  • 1 objective

Frequently asked questions

Why is retention so important for supplements?

Supplements are repeat purchases, so most profit comes from customers who reorder. Retention lowers the cost of every sale.

Which lifecycle flows do you build?

Welcome, replenishment and win-back flows across email and SMS, each triggered by what the customer actually does.

Do you plan campaigns as well as flows?

Yes. We plan a campaign calendar across email and SMS that sits on top of your always-on lifecycle flows.

How do you reduce subscription cancellations?

With subscription retention flows that step in before a subscriber goes and keep deliveries coming.

How do you measure retention?

We track repeat purchases with LTV and cohort reporting in Reportdesk.ai, alongside loyalty and referral programmes.

Related

Ready to take the top spot?

A free 30-minute strategy call on your Amazon, store, ads and AI search visibility.

Book a strategy call Get a free growth audit